Soulmate - Sweatshirt
Soulmate - Sweatshirt
Soulmate – more than a connection, a companionship.
Where warmth meets understanding, this design is a quiet tribute to the ones who share life’s simplest moments with us. “One for you, one for me” isn’t just about two cups of coffee — it’s about balance, presence, and choosing to sit down together in a busy world. A shared pause. A silent understanding. A comfort that feels like home. Not just a graphic you wear — but a reminder that the best moments are meant to be shared. Two cups. Two souls. One bond.
- — 60% Cotton + 40% Polyester
- — 300 GSM heavyweight material
- — All-over DTG print
Fit: Unisex – US sizing
Please check the size chart to find your size.
- FREE Shipping on all U.S. orders over $60.
- Every item is freshly printed and shipped from the USA, just like a cup made to order.
- Processing time: 1–3 business days — we take the time to craft it right.
- Delivery time: 3–5 business days — your package makes its way to you like beans traveling from roastery to cup.
At Old Rhythm, we want your order to feel just right. Since everything is made to order, most items are non-returnable—much like a crafted latte. But if something’s off, we’re here to make it right.
You’re eligible for a full refund if:
- You received an item that’s wrong, damaged, or defective
- Your request is made within 30 days of purchase
- The item is unused and in its original condition
For returns or refund requests, reach out to us at: contact@oldrhythm.com
⚠️ Note: Refunds cannot be issued after 30 days. Policies may change without notice—just like seasonal flavors.
FAQs
How do I cancel/ change my order?
Sadly, we are not able to cancel or edit any orders once they have been paid.
Our warehouse operates on an automated system to ensure fast and error-free shipping.
However, if you need assistance with an exchange or return, please contact us directly at contact@oldrhythm.com.
Please note that all items must meet the requirements outlined in our Return & Refund Policy to be eligible.
What if I need to change my address?
If your order is still being processed and has not yet entered the shipping stage, we may be able to update your address. Please contact us as soon as possible at contact@oldrhythm.com so we can assist you promptly.
However, once the order has shipped, we are unable to make any changes. If you wish to cancel or correct your address after the parcel is already in transit, we can review your request once the package is returned to our warehouse, and we will be able to resend it to the correct address.
How long does shipping usually take?
Your order will be shipped to the United States. Once your purchase is completed, we require 2–4 business days to process your order.
After processing, delivery typically takes 5–7 business days.
This means the total delivery time is the processing time + shipping time.
Estimated timeline:
- Processing: 2–4 business days
- Shipping: 5–7 business days
- Total: Approximately 7–11 business days
PleaPlease note that delays may occur during peak seasons or due to unexpected logistics issues. We appreciate your understanding in such cases.
For a more detailed explanation of how our delivery process works, please refer to our Shipping Policy.
Do I have to pay customs duties if I order from outside the US?
Customers in the U.S. do not have to pay any customs duties or additional import taxes. The price you see at checkout is the final amount—no extra fees upon delivery.
I got a different, damaged or defective item. What should I do?
If this happens, please contact us via email at contact@oldrhythm.com.
We will be happy to assist you with an exchange or return, as long as the item meets the conditions outlined in our Return & Refund Policy.
To help us process your request quickly, please include:
- Your order number (e.g., #12345)
- A photo of the defective or incorrect item
- A brief description of the issue
- If you received the wrong item, please also include a photo of the barcode on the product packaging