Tote Bag - Falling
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| Quantity | Discount |
|---|---|
| Buy 2 | Save 10% |
| Buy 3 | Save 15% |
| Buy 4+ | Save 20% |
Tote Bag - Falling
Falling – Not falling apart, just falling deeper into coffee. Every sip fuels the soul, sparks fresh ideas, and turns ordinary moments into something worth savoring. For those who proudly admit they're completely, happily, and endlessly in love with coffee.
Size: One Size
We strive to deliver your products to you as quickly as possible, because uniqueness deserves to be embraced first.
- FREE Shipping on all orders $50+.
- Processing time: 2 - 4 business days.
- Delivery time: 5 - 7 business days.
At OldRhythm, we want your order to feel just right. Since everything is made to order, most items are non-returnable - much like a crafted latte. But if something’s off, we’re here to make it right.
You are eligible for a return or refund if your product meets the following conditions:
- The product received is incorrect, damaged, or defective.
- The product is unused and remains in its original condition.
- A return or refund request is submitted within 30 days of receiving the order.
For returns or refund requests, reach out to us at: contact@oldrhythm.com
⚠️ Note: Return or refund requests must be submitted within 30 days of receiving your order. Requests made after this period cannot be processed.
FAQs
How do I cancel/ change my order?
Sadly, we are not able to cancel or edit any orders once they have been paid.
Our warehouse operates on an automated system to ensure fast and error-free shipping.
However, if you need assistance with an exchange or return, please contact us directly at contact@oldrhythm.com.
Please note that all items must meet the requirements outlined in our Return & Refund Policy to be eligible.
What if I need to change my address?
If your order is still being processed and has not yet entered the shipping stage, we may be able to update your address. Please contact us as soon as possible at contact@oldrhythm.com so we can assist you promptly.
However, once the order has shipped, we are unable to make any changes. If you wish to correct your address after the parcel is already in transit, we can review your request once the package is returned to our warehouse, and we will be able to resend it to the correct address.
How long does shipping usually take?
Once your purchase is completed, your order will be processed within 2 - 4 business days.
After processing, delivery typically takes 5 - 7 business days.
This means the total delivery time is the processing time + shipping time.
Estimated timeline:
- Processing: 2 - 4 business days
- Shipping: 5 - 7 business days
- Total: Approximately 7 - 11 business days
PleaPlease note that delays may occur during peak seasons or due to unexpected logistics issues. We appreciate your understanding in such cases.
For a more detailed explanation of how our delivery process works, please refer to our Shipping Policy.
Do I have to pay customs duties if I order from outside the US?
Customers do not have to pay any customs duties or additional import taxes. The price you see at checkout is the final amount—no extra fees upon delivery.
I got a different, damaged or defective item. What should I do?
If this happens, please contact us via email at contact@oldrhythm.com.
We will be happy to assist you with an exchange or return, as long as the item meets the conditions outlined in our Return & Refund Policy.
To help us process your request quickly, please include:
- Your order number (e.g., #12345)
- A photo of the defective or incorrect item
- A brief description of the issue
- If you received the wrong item, please also include a photo of the barcode on the product packaging